Refund policy
Return Policy
At GUARDY, we want you to be satisfied with your purchase.
Returns
We accept returns within 14 days of delivery for unused items in their original condition and packaging.
Non-Returnable Items
For hygiene and safety reasons, used or damaged items cannot be returned unless they arrived defective.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
Exchanges
We only replace items if they are defective or damaged upon arrival.
Contact
For return requests or support, please contact us through our website support page.
infoguardystore@gmail.com