Refund policy

Return Policy

At GUARDY, we want you to be satisfied with your purchase.

Returns

We accept returns within 14 days of delivery for unused items in their original condition and packaging.

Non-Returnable Items

For hygiene and safety reasons, used or damaged items cannot be returned unless they arrived defective.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.

Exchanges

We only replace items if they are defective or damaged upon arrival.

Contact

For return requests or support, please contact us through our website support page.

infoguardystore@gmail.com